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Contact ScanPan Customer Service

ScanPan Phone Numbers and Emails

Toll-Free Number:

  • 1 (877) 772-5467
Call customer service

ScanPan Emails:

Customer Service
Warranty Inquiries, Web Inquiries
Send Message

ScanPan Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    68% phone 32% email
  • The best phone number to call ScanPan is (877) 772-5467.

  • The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 1 minute.

  • People call ScanPan mainly because of return/ replace, product/ service and request for information.

View full overview ›

How to Contact ScanPan?

Most Popular Number:

(877) 772-5467
Total calls: 21 Issues resolved: 2 Last call: Dec 5, 2025

ScanPan customer service phone number is 877-772-5467. This is the line for toll-free calls and addressing all kinds of consumer inquiries. Contact the company by phone to speak to a live support representative and learn more about cutlery, cookware, and accessories. Also, ScanPan support agents can assist you with managing your order, resolving issues with delivery and billing, addressing inquiries about warranty and returns, and more.
The longest wait times are usually on Tuesdays while Monday and Thursday are the best days to contact the company via phone. Please note that the support line is not available during all major holidays.

ScanPan email address for warranty inquiries is scanpanwarranty@scanpan.com. If you need to address web inquiries, send a message to web-inquiries@scanpan.com.
Alternatively, you can submit an inquiry via ScanPan website or message the company via Facebook and Instagram.
All consumer requests are addressed on weekdays between 8 am and 5 pm PST.

ScanPan global headquarters is based in Denmark. The US head office is located in California. To contact the US office offline, send your correspondence to 2319 E Gladwick Street, Rancho Dominguez, California, United States. If you seek to mail the global headquarters, please contact the support team for the mailing details.

Along with calling and emailing, customers can submit requests via ScanPan website. To quickly submit a message, please click the “Support” button in the lower right corner of the page. Then, provide your full name, and email address, provide information about the product, and describe the issue in detail. After you click the “Send” button, your inquiry will be directed to the support team, and one of the customer care agents will get back to you to assist.

PissedConsumer Club

Contact Information

ScanPan Website:

ScanPan Help Center:

Other Info (opening hours):

Customer Care Hours:

Monday - Friday: 8 am - 5 pm (PST)

More contact details

Summary of ScanPan Customer Service Calls

29 TOTAL
CALLS
03:15 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ScanPan?

Product/ Service Question:

  • “Failed pans”
  • “Warranty”
  • “Pot defect”

Request for Information Question:

  • “Question on a shipment”
  • “Question about replacement lid purchase”
  • “I bought a pot in harrods Over a year ago I was using for making curry And other stuff ,now I can see the whole bottom of the pot chipped, how can I get my money back”

Return/ Replace Question:

  • “Replace lid”
  • “Return”
  • “To return unused scanpan”

Payments and Charges Question:

  • “Discount”

Other Question:

  • “Coating on pan”
  • “Find lids”
  • “I have 3 frying pan with coating comeing off.”

About

Summary

ScanPan is a famous Denmark's manufacturer of kitchenware and accessories to modern kitchen. Scanpan is 100% Danish company being based Aarhus, Denmark. The company emerged the market 50 years ago. The company operates its own manufacturing facility in Denmark where it produces non-stick cookware of environmentally friendly aluminum. Clients are offered a broad selection of items in classic, professional and CTX styles. Here one may choose among a wide range of fry pans, saute pans, grills, griddles, sauce pots etc. In addition to a variety of non-stick cookware the company also specializes in stainless steel accessories of different sizes, types and prices. ScanPan is responsible for the introduction of ceramic titanium technology as well as Green Tek - coating totally deprived of such chemicals as PFOA and PFOS. These technologies contribute to the most resistant non-stick coatings on the market.

ScanPan reviews and complaints

ScanPan is ranked 820 out of 6255 in Appliances and Electronics category

Area Served

Asia

Payment Methods

American Express

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